Retail banks are testing the waters on artificial intelligence, and developing strategies for this exciting development. This new report from Lafferty's Retail Banking 2020 Research Service shows how banks and AI businesses are working together in the areas of customer engagement and service, lending and credit scoring, and risk and compliance.
This report features 16 case studies across five continents, including DBS & Kasisto, RBS & Personetics, Bank of America, Juntos, Nordea & FeelingStream, Danske Bank & Think Big Analytics, Kudi, Destácame, Cignifi, the ai Corporation, Feedzai & Citibank, Scotiabank & Deep Learning, Mizuho & SoftBank, James.Finance, and Harvesting.
The report also looks at the different applications of AI and the threat from big tech, and contains insightful interviews with AI experts.
Case Studies I
Customer Service: aka Conversation As A Platform
Case Studies II
Credit scoring & Lending
Perspectives and conclusions
To find out more or start your subscription to the Retail Banking 2020 Research Service email firstname.lastname@example.org or call +44(0) 20 3633 1630.
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